FAQ
What is an ISP proxy?
ISP proxies are proxy servers using IP addresses provided by internet service providers. They combine the high speed and stability of datacenter proxies with the anonymity and reliability of residential proxies. These proxies are ideal for tasks requiring high performance and security standards, such as web scraping, automation, and accessing geographically restricted content.
What geolocation ISP proxy do you provide?
We provide ISP proxies from Australia (AU), the USA (US), Hong Kong (HK), the Netherlands (NL), Germany (DE), and the United Kingdom (UK).
How to cancel a proxy?
To cancel the automatic renewal of your proxy servers, go to the product page on our website and click the "Request Cancellation" button. This will stop the automatic renewal, and you will no longer receive renewal invoices. If you have any questions or need additional assistance, our support team is always ready to help.
How to check proxy speed?
We do not recommend using Speedtest. Instead, use Fast by Netflix, which provides more reliable speed measurements. Additionally, keep in mind that testing speed on residential proxies can consume a lot of traffic, so it's better to avoid such tests on these proxies.
How to renew the proxy?
To renew your proxy, log into the client panel on our website. In the "Active Products/Services" section, find the proxies you need, click "manage", then "renew service" and follow the instructions to complete the payment. Please note that renewal invoices are created 2 weeks before the proxy due date and there will be an automatically generated renewal invoice in the "Invoices" section.
What does unlimited traffic mean?
Unlimited traffic allows you to use a proxy without limits on the amount of data transmitted or received. This is especially useful for tasks that require a constant connection and multiple requests, such as account management, activity monitoring, and SEO analytics. With unlimited data, you can focus on work without worrying about data limits.
Which is better Dedicated proxies or ISP?
The choice between Dedicated proxies and ISP proxies depends on your tasks. Datacenter proxies provide high speed and stability, making them ideal for bulk web scraping and automation. However, they may be less anonymous compared to ISP proxies. ISP proxies, using IP addresses from Internet providers, offer high anonymity and reliability, which is important for tasks that require bypassing geo-blocking, managing social networks and high security. The choice depends on what is more important for your needs: speed and stability or anonymity and reliability.
How do I change my billing cycle? / How to change the payment period?
To change the payment cycle, go to the client panel on our website. In the "Active products/services" section, find the required proxies, click "manage", then "Change billing cycle" and follow the steps suggested by the system to complete the payment.