ProxyWing
Documentation menu

MANAGEMENT

Support and tickets

The Support top menu contains links to the ticket system and other communication channels.

Support in the top menu outlined in green with its dropdown open: Contact Us, Support tickets, Discord, Telegram, Blog

Contact Us

The Contact Us item opens the page for creating a new ticket.

Open Ticket page: Choose Department with the General Support, Affiliate Department and Sales Department cards

Before creating a request, choose the appropriate department.

General Support

Use for technical questions, product issues, and general requests.

Partnerships Department

Use for questions about the affiliate program, cooperation, and affiliate payouts.

Sales Department

Use for questions about products, pricing, custom terms, and solution selection.

After selecting a department, click Open Ticket and fill out the ticket form.

All Requests

The All Requests item opens the list of previously created tickets.
On the My Dashboard main page, the latest requests are also shown in the Recent Support Tickets block.

Discord

Opens the official ProxyWing Discord.

Telegram

Opens the official ProxyWing Telegram.

Blog

Opens the ProxyWing blog.

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